Terms of Service

1. Agreement to Terms

These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and SYNC Global Technologies Pte. Ltd. ("we," "us," or "our"), concerning your access to and use of the SYNC Superapp application and website.

2. Intellectual Property Rights

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws.

3. User Representations

By using the Site, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Terms of Service.

4. Subscriptions and In-App Purchases

SYNC offers optional paid subscriptions, such as SYNC Pro, which adds a Pro badge to your profile and next to your name in chats. Subscriptions are sold only inside the mobile app, through the Apple App Store or Google Play, and are billed by that store to the account you purchase with. Prices are shown in the app before you buy.

Subscriptions renew automatically at the same price and for the same period unless you turn off auto-renew. On the App Store, auto-renew must be turned off at least 24 hours before the end of the current period. You can manage or cancel a subscription at any time in your Apple ID or Google Play subscription settings; cancelling stops future renewals and keeps the subscription active until the end of the period already paid for.

Refunds are handled by Apple or Google under their own policies. If a store refunds or revokes a purchase, the subscription it paid for ends. A subscription belongs to the SYNC account that bought it and cannot be moved to another account.

5. Contact Us

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at support@syncsuperapp.com.